Service Department

Experienced, trustworthy automotive service in central Connecticut!

Our family-owned, independent repair shop was founded in Hartford, Connecticut about 70 years ago. That’s a lot of expertise under one roof and our history includes helping hundreds of great people enjoy their European luxury/performance cars — Jaguar, Mercedes-Benz, Land Rover, Audi, BMW, and more — before the Cusano family expanded the shop to our current location in Plainville, Connecticut. We’re still based in Hartford County and serving our friends in Fairfield, Litchfield, Middlesex, New Haven, New London, Tolland, and Windham Counties as well as Massachusetts and New York.

Luxury performance car owners in central Connecticut trust us with their vehicles because we feature:

• Experienced technicians with hands-on experience to diagnose the problem right, the first time.


• Quality parts that restore the joy in driving your performance vehicle.


• Personalized service from people who prioritize customer service.


• Great listening skills, whether you need to vent or mimic that funny noise coming from the car.


• Flexibility, because we know you’d rather be doing lots of things rather than waiting for us to service your car.


• Decades of experience and expertise that translates into answers you need now.

Contact us today for your next repair or service in Plainville. We’ll take care of all your automotive needs, from performing a simple oil change — to chasing down a mysterious noise — to helping you get your cherished Mercedes-Benz ready for a concours or show. We love putting smiles on the faces of fellow car enthusiasts.

It’s easy to get an appointment that works with your schedule:

• Call us at (860) 793-1055 and press 1 to talk with our Service Department representatives. If you call after hours, we’ll return your call when we open again.
• Email us at service@motorcarsinc.com to request a preferred appointment date and time. Please share any photos that might help us understand what you need, such as warning lights illuminated on the dash, including service reminders, or puddles if you think you might have a fluid leak.
• Text us at (860) 479-1955 if you are a current customer. In addition to taking in appointments and customer questions, we’re able to share estimates, updates, and invoices via our dedicated line so save us to your contacts list today!
• Fill out the form below to let us know how we can help you. We’ll reach out as soon as possible to schedule and confirm your appointment.

See you soon!